| Services : Service Application |
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| Close & Open Accounts FAQ | ||
Welcome to the Seattle Public Utilities Service Application. You can open and close your SPU water/sewer/solid waste account (W/S/SW) and your Seattle City Light (SCL) electric service accounts online. If you are opening an account you will select the utility services that will be billed to you. If you are closing an account you are providing information that ends your account responsibility and provides an address for your final bill. To close an account an effective date, meter reading and forwarding address are required. You are responsible for the account until you vacate the property and turn in the keys.
Residential SPU and SCL customers living in a single-family residence Property Managers and agents can close and open accounts when authorized by the account holder. If you are ineligible to use the form, please call our customer service center at (206) 684-3000, Monday through Friday, 7:30am - 6:00pm. The best time to call for the shortest wait is Wednesday and Thursday from 8:15 - 10:30am and 2:30 - 4:00pm.
As a customer courtesy utility service remains on between customers, therefore, it is important that you notify us within 10 business days when you close or open an account. To Close or Open Accounts you will need:
To Open a SPU Account
As a customer courtesy, utilities are left on between customers. Therefore, a meter reading and meter reading date is necessary to determine who is responsible for the service. If the date an account is closed or opened differs from the date the meter is read, the utility may adjust the meter reading by using a daily average. You can read the meter yourself on the day you receive or return the keys or the utility can read the meter for you.
Note: Seattle City Light (SCL) also allows you to choose an estimated meter reading. The estimate is based on previous consumption history at the property and is free.
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